What is horizontal enablement in ITSM — and how is it similar to a basketball game? Jason Hope draws on his sporting experience to highlight how teamwork, communication and adaptability are key to enabling cross-functional collaboration.
2024 has been an incredibly busy year across Definia, so as we end Q3 and look ahead to Q4 and beyond into 2025, we thought we’d take stock and reflect on a key agenda item for many of our customers today – drivers for digital transformation and, more specifically, finance and ERP transformation.