How Definia can help you

Every organisation’s transformation journey is different, but the goal is always the same: to drive innovation, deliver efficiency and achieve sustainable growth. Our services are designed to flex around your needs, whether you’re looking for a guiding hand or a committed delivery partner. Speak to our expert team to learn more.

Capability as a Service (CaaS)

Light-touch, embedded delivery support through a consistent service model. CaaS is designed for organisations that need ongoing capability, delivery stability and incremental improvement without the overhead of full programme ownership.​

CaaS+

A tailored managed service that builds on the core CaaS model, providing clearer outcome ownership, stronger governance and increased delivery accountability. CaaS+ is suited to more complex environments where delivery confidence and consistency are critical.​

Programme Delivery

Provides end-to-end ownership of complex change initiatives. Definia leads delivery, governance and decision-making, taking accountability for outcomes while working closely with client leadership teams.​

Advisory products

Clearly defined consulting offerings with agreed scope, outcomes and timelines. They are grounded in delivery experience and designed to enable confident decision-making and next steps.​

Our service catalogue

We have an extensive track record of successful programme delivery across the five pillars of our service catalogue. We’ll help you embed a change mindset that allows you to spot unique opportunities and adapt your business for ongoing success.

Strategy and transformation
  • Operating model design 
  • Transformation roadmap 
  • Business case development 
  • Data strategy 
  • AI opportunity assessment 
  • Transformation portfolio mobilisation
Operational excellence
  • Portfolio governance setup​
  • Delivery health check​
  • Benefits realisation framework​
  • PMO-as-a-service​
  • Governance and reporting services​
  • Commercial, procurement and supply chain solutions​
  • Commercial health check​
  • RFP/RFQ management​
  • Supply chain​
Data and technology
  • ITSM maturity assessment​
  • ITIL process design​
  • Cyber security​
  • Cloud infrastructure​
People, change and culture
  • HR transformation ​
  • Change impact assessment​
  • Change and communication plan​
  • Training and enablement programme​
  • Change Management-as-a-service​ (CMaaS)
Digital experience
  • Digital product discovery​
  • MVP planning and backlog creation​
  • Agile ways of working assessment​
  • Analytics and insight improvement​
  • Data security health check​
  • AI opportunity assessment​

View our success stories

Meet the experts

Our Associate network bring a wealth of experience as consultants, industry experts, analysts, and technical specialists.
If you would like to be part of the community, reach out to the team.

Alex Clixby
Lead Principal Associate
  • Joined Definia: April 2024
  • Key specialities: IT Leadership & transformation
  • Mastermind specialist subject: England rugby
Craig Ambler
Lead Principal Associate
  • Joined TIG: April 2024
  • Key specialities: Digital strategy & transformations
  • Mastermind specialist subject: 007 films
Gordon McMullanGordon McMullan
Lead Principal Associate
  • Joined Definia: October 2020
  • Key speciality: Digital solutions & analytics
  • Mastermind specialist subject: Marvel & DC characters
Richard Hearn
Lead Principal Associate
  • Joined Definia: April 2024
  • Key specialities: Large scale and strategic IT/ business transformation
  • Mastermind specialist subject: Flying aeroplanes

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