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Bridging capability gaps for a global provider of financial markets data and infrastructure

When a global financial markets leader partnered with Definia to tackle internal capability and capacity gaps, they discovered how the right expertise and a collaborative approach could transform their ability to deliver on strategic goals.

92

Seperate SOWs (Statement of work)

69

Definia associates deployed

Multi-country

Project delivery

Define

A global provider of financial markets data and infrastructure faced significant challenges delivering key projects due to internal capability and capacity gaps. These issues were impacting their ability to meet strategic goals efficiently and effectively. 

To address these gaps, the organisation sought a partner who could: 

  • Rapidly provide skilled professionals across multiple domains. 
  • Take full accountability for delivering against critical outcomes. 
  • Seamlessly integrate with their teams across multiple geographies. 
Avatar

Will Jones

Director, Definia

We worked collaboratively with the client to define their challenges, outlined the benefits of our approach and took that away to prepare a customised solution. 

Design

Definia introduced its Capability as a Service model, a tailored solution to bridge capability and capacity gaps with speed and precision. This solution is built around Definia’s Associate Network, a diverse pool of subject matter experts specialising in: 

  • Technology and engineering 
  • Programme and project management 
  • Business analysis 
  • Change and risk management 

To ensure success, each engagement is supported by Definia’s Service Management Framework, which provides: 

  • Robust governance to ensure accountability. 
  • Tailored support to align with the organisation’s culture and objectives. 
  • Scalable solutions designed to meet both immediate and long-term goals. 

The solution was designed to deliver value from day one by embedding highly skilled Associates directly into the organisation’s teams, allowing them to adapt quickly while maintaining quality and efficiency. 

Avatar

Rachael Hays

Transformation Director, Definia

“The team of experienced, diversely skilled associates Definia designed and deployed was tailored to the specific challenges and goals of the organisation. The collaborative approach of our Service Management Framework ensured that all aspects of the change initiatives were supported, drove alignment, provided flexibility when required and delivered sustainable outcomes.”

Deliver

Through this partnership, Definia delivered tangible results that addressed the organisation’s most pressing challenges and long-term needs. Key achievements include: 

  • 92 Statements of Work (SOWs) successfully delivered. 
  • 69 Associates deployed across multiple countries, seamlessly integrating into existing teams. 
  • Expertise provided in: 
    • Programme and Project Delivery 
    • Architecture and Analysis 
    • PMO and P3O 
    • Development and Engineering 
    • Cybersecurity 
    • Data Management 

By leveraging Definia’s Associate Network and governance model, the organisation successfully overcame capability gaps, allowing them to deliver complex, high-stakes projects with confidence. 

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Avatar

Senior Technology Delivery Manager

It was a pleasure collaborating with Definia. I always received full support in a partnership spirit from you. I think that is the most important aspect, but I do not want to neglect timeliness and high competence in delivering results.

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