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Back on track: A global manufacturer’s route to ERP transformation

When a leading vehicle manufacturer faced misalignment and stalled progress in its ERP programme, Definia delivered a rapid Health Check Assessment, realigning stakeholders and setting a clear path to successful re-platforming in just four weeks.

Four weeks

Delivered a full Health Check Assessment, roadmap and recommendations in just one month.

Programme assurance

Deployed an experienced Programme Lead to work with the client, ensuring alignment and defining a clear path forward.

Clear path to ERP re-platforming

Provided prioritised next steps, risk mitigation strategies and a high-level roadmap for a successful rollout.

Define

A world-leading transport solutions provider planned to modernise its operations by launching a Finance D365 Transformation Programme to replace its legacy Autoline ERP system — an outdated platform no longer fit for purpose. An ERP (Enterprise Resource Planning) system integrates core business processes such as finance, procurement and supply chain, enabling greater efficiency and scalability.

However, the programme was paused due to misalignment within the central IT team, loss of sponsorship and undefined business processes. To make an informed investment decision, the client needed an experienced partner to conduct a comprehensive Health Check Assessment and ‘Re‑Define’ solution, ensuring they were fully prepared for a successful programme initiation.

Design

To meet the client’s needs, we deployed an experienced Financial Transformation (FinTrans) Programme Lead to oversee the project, collaborating closely with the client’s Regional Change Manager, who brought valuable insights from previous D365 implementations. This partnership enabled us to apply lessons learned and recommend a tailored, pragmatic approach to move the programme forward.

Key recommendations to restart the ERP transformation programme included:

  • Delivery of a detailed Programme Initiation Report.
  • Readiness assessment of existing artefacts and stakeholder inputs.
  • Alignment of programme fundamentals — sponsorship, governance and delivery best practice.

Deliver

Our Programme Readiness Assessment defined the key actions needed to restart the ERP transformation programme successfully. In just four weeks, we delivered:

  • Critical client decisions on programme scope, D365 design and budget allocation.
  • Our recommended implementation approach, highlighting timeframes and early wins.
  • Resourcing needs across client and partner teams, including the critical skills needed and our suggested team structure.
  • Clear programme success criteria across local and central teams.

Our support gave the client the structure, visibility and assurance needed to restart their ERP transformation journey with confidence. Definia has since been engaged to provide ongoing programme assurance and delivery support.

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Definia Associate

“Our engagement delivered a full Health Check Assessment within four weeks, successfully re‑platforming and realigning the client’s struggling global ERP programme.”

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