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A sweeter separation: Payroll establishment support for a leading ice cream brand

When a global ice cream brand began the complex process of de-merging from one of the world’s largest consumer goods organisations, it needed expert support to establish its payroll function across multiple markets. With a longstanding partnership already in place, Definia was the natural choice.

16 experts embedded

A team of 16 subject matter experts deployed to provide regional and country-specific payroll establishment services.

Multi-market delivery

Regional and country-specific payroll processes established across multiple markets simultaneously.

End-to-end outputs delivered

A full suite of deliverables to support a successful transition. 

Define

When a leading global ice cream brand initiated the process of de-merging from its parent organisation — one of the world’s largest consumer goods companies — it formed a dedicated Establishment team to guide all business functions through the transition and build a new operating model for the independent company.

A key challenge was capacity and expertise. The team faced significant gaps across several critical areas, and specifically required the capability to establish payroll services across multiple regions and markets.

Having benefited from a longstanding partnership supporting the parent organisation through previous demerger activity, the business turned to Definia for support.

Design

Definia quickly embedded a team of 16 subject matter experts to provide regional and country-specific payroll establishment services, working closely with the client’s Establishment team to define and agree the critical deliverables needed to make the transition a success.

Our approach covered:

  • Leading regional payroll processes — Supporting the development of a plan and process per market
  • Payroll status dashboard — Preparing and maintaining a live dashboard for the Global Lead to track progress across all regions
  • Risk and issue management — Resolving escalated market risks and issues, including vendor performance concerns across the region
  • Market business requirements gathering — Supporting the capture of market-specific calculation requirements
  • End-to-end process mapping — Supporting end-to-end process mapping and maintaining employee records throughout the transition
  • Best practice guidance — Providing templates and best practice guidance to local payroll teams for Standard Operating Procedure (SOP) documentation

Deliver

Definia delivered a comprehensive suite of outputs to support the successful establishment of the client’s payroll function across all markets:

  • Planning and governance — Payroll process plans, implementation plan, RAID log and payroll dashboard
  • Process and compliance — End-to-end process map, SOP documentation, compliance checklist and regional payroll requirements documentation
  • Transition and cutover — BAU transition plan, cutover plan and payroll validation documentation
  • Recommendations and assurance — Recommendation documentation and validation reports

By embedding the right expertise at the right time, Definia gave the client the capacity, structure and regional knowledge needed to establish a robust, compliant payroll function — and take its first steps as a truly independent business.

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