The Department of Work and Pensions’ (DWP) journey to the cloud started in 2015 when a new chief technology officer was appointed to modernise the critical national infrastructure that underpinned the delivery of benefits to the taxpayer.The DWP had been contracted to a specific service under the Standard Services Business Allocation (SSBA) for 24 years, which had reached a critical position where no further extensions were permitted. This meant there was an urgent need for the DWP to evaluate its technology footprint and accessibility options for its clients.
Maintaining its cloud first methodology, the DWP started creating and populating its own private cloud hosting environment by constructing two data centres under the Government Cloud Hosting Framework.
Once they’d created the physical environments, they focused on the method of hosting and the migration processes required to minimise disruption and ensure the applications would work smoothly. They built a new command centre in the newly opened DWP IT hub facility in Manchester. Crucially, the facility was to be manged internally so they could monitor the rehosting of legacy applications to ensure uninterrupted operations.
The DWP had served notice on the SSBA contract and all systems, processes and applications needed to be rehosted by February 2018.