Transformation & Cultural Change

Our Services

Transformation & Cultural Change

We help you navigate the promise of change, creating a culture that fosters innovation and a mindset of embracing sustainable change.

Change, programme and project management

Sustainable change requires the right balance of people, processes, controls and technology. We provide the full execution capabilities to bring all these elements together, from idea generation through to knowledge and skills-based handover and ultimately adoption. We support you to articulate and effectively execute the change required, tailored to allow your organisation to deliver no matter the starting point or scale.

Agile/bimodal delivery

Agile is foremost a cultural shift, a mindset of embracing rapid and continual change, fostering innovation and promoting external, rather than internal, orientation. We are experts in effectively integrating traditional and agile delivery methods, ensuring transparency of quality, assurance and results at all times.

Portfolio management and PMO

We provide a holistic methodology that clearly articulates the steps needed to assess, design, implement and run an effective PMO service. We ensure all aspects of the project are fully managed and objectively reported in a consistent manner, with highly experienced and flexible staff to support variations in your project workload.

Creating a powerful culture for change

Quality assurance and governance

We offer independent quality assurance for inflight programmes. Through a light touch approach that differentiates us, we provide phased based QA that focuses on tasks and activities, as opposed to residency over the programme. Our agility allows QA to be executed with the least interruption to progress, whilst maintaining direction and quality.

Service transition and adoption

Following proven industry frameworks such as ITIL, Agile and Prince 2, we offer the full range of services covering discovery, solution/service transition, transition from legacy to new service, or application sets. We facilitate a smooth transition from incumbent suppliers to new suppliers, ensuring clear adoption measures throughout.

Target operating model and business process optimisation

We give you clear visibility of each potential change and its corresponding impact on process, people, service delivery model, technology, performance insights and governance, as part of your transformation sustainability or a wider shared service centre.

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